Need help with password reset flow

Parse Server šŸ“”
#1

Hello!
Iā€™ve tried to setup password reset functionality using the parse-server-generic-email-adapter

Iā€™ve now successfully triggered an e-mail. The generated e-mail looks something like this:

Hi,

You requested to reset your password for ParseApp (your username is ā€˜CoolUsername2000ā€™).

Click here to reset it:
https://cooldomain.com/parse/apps/my-app-id-111/request_password_reset?token=VQtYqQvBKt0Aqzl3PfS51Q9Vk&username=CoolUsername2000

Unfortunately the link doesnā€™t work. I cant find anything in the documentation about at which endpoint parse receives password reset links and how they are handled. Is the url in the link correct? How can I verify that it is?

If someone could help me understand the details of my problem, Iā€™d be willing to contribute to the documentation to clarify the aspects related to my problem.

#2

First off, the link is created by Parse Server, so if you do not manipulate that URL through the adapter, it shouldnā€™t matter which email adapter you use.

The link follows this syntax:

[parse_server_public_url]/[parse_server_mount]/apps/[parse_app_id]/request_password_reset?token=[token]&username=[username]

If you already enabled the new PagesRouter, the URL may look different depending on your configuration.

There can be several reasons why the link ā€œdoes not workā€, so I suggest to investigate whether the request even reaches Parse Server and if so, what the logs say.

#3

Thanks for the advice!

I now tried the url in a browser running incognito mode and then it works fine.

The reason in my case is related to running my site as a PWA and the serviceworker seems to ā€œcatchā€ the url, not letting it through to parse.
I was able to resolve the issue by excluding the url in the workbox configuration