Server not reachable: unable to connect to server (error in dashboard)

Parse Server 📡
#1

Hello,

I am new to Parse server development and administration, I am following tutorials to get it working on my Ubuntu server (especially this one), but I’m now stuck with the dashboard telling me this error:

Capture d’écran 2023-03-04 à 19.50.35
Capture d’écran 2023-03-04 à 19.50.35786×186 25.3 KB

Both my parse.server and parse.dashboard services seem to be fine:

root@localhost:~# systemctl status parse.server.service 
● parse.server.service - Parse Server service
     Loaded: loaded (/etc/systemd/system/parse.server.service; enabled; vendor preset: enabled)
     Active: active (running) since Sat 2023-03-04 18:50:57 UTC; 11s ago
   Main PID: 1331 (node)
      Tasks: 11 (limit: 2268)
     Memory: 92.5M
     CGroup: /system.slice/parse.server.service
             └─1331 node /usr/local/bin/parse-server /root/parse.server/config.json

Mar 04 18:50:57 localhost systemd[1]: Started Parse Server service.
Mar 04 18:50:58 localhost parse-server[1331]: Configuration loaded from /root/parse.server/config.json

root@localhost:~# systemctl status parse.dashboard.service 
● parse.dashboard.service - Parse Server Dashboard service
     Loaded: loaded (/etc/systemd/system/parse.dashboard.service; enabled; vendor preset: enabled)
     Active: active (running) since Sat 2023-03-04 18:42:38 UTC; 8min ago
   Main PID: 754 (node)
      Tasks: 11 (limit: 2268)
     Memory: 68.8M
     CGroup: /system.slice/parse.dashboard.service
             └─754 node /usr/local/bin/parse-dashboard --dev --config /root/parse.dashboard/config.json

Mar 04 18:42:38 localhost systemd[1]: Started Parse Server Dashboard service.
Mar 04 18:42:40 localhost parse-dashboard[754]: Iconsfolder at path: /root/parse.dashboard/icons not found!
Mar 04 18:42:40 localhost parse-dashboard[754]: The dashboard is now available at http://0.0.0.0:4040/

However, for some reason, nothing seems to be running on port 1337, which might be the issue?

root@localhost:~# ss -ant | grep 4040
LISTEN    0      511                    0.0.0.0:4040                    0.0.0.0:* 

root@localhost:~# ss -ant | grep 1337

Here is my dashboard config file:

{
   "apps":[
      {
         "serverURL":"http://{my_server_ip}:1337/parse",
         "appId":"myAppID",
         "masterKey":"myMasterKey",
         "allowInsecureHTTP":"true",
         "appName":"ParseApp"
      }
   ],
   "users":[
      {
         "user":"rob",
         "pass":"test"
      }
   ],
   "iconsFolder":"icons"
}

And my server config file:

{
  "appName": "Parse Server Application",
  "databaseURI": "mongodb://localhost:27017/parsedb",
  "appId": "MyAppID",
  "masterKey": "myMasterKey",
  "serverURL": "https://localhost:1337/parse",
  "publicServerURL": "https://0.0.0.0:1337/parse",
  "port": 1337
}

I tried restarting the services but with no luck. What could be the reason of this issue?

Thank you for your help

#2

Were you able to resolve this?
I’m running into the same exact issue.