Hello there!
I have a scenario where I would love help understanding if and how it is possible…
We have a platform that would allow sharing/referring a record, from outside persons to an organization, our customer. The customer has an Organization ID, and their users have User IDs with specific roles. Organizations will have an open portal for external anonymous users to create a record and submit to the Organization. Users within the Organization will have access to view, review and take action to the record. Currently, this is a 1 way communication, and the external user does not have access to the record to see changes.
I would now like to allow external users to log in and be able to see the records, and see any changes to the record by the Organization. We would want to automatically create a user account after the record is submitted, and have the user be able to see all records that they have submitted.
Is it possible to have a record be viewable and accessible by users from separate Organizations?